Bank Support Worker

Community Integrated Care
Liverpool

About The Role

Do you want to make a difference in someone else's life? Do you want to work for a charity that really value their people?

One of the values of Community Integrated Care is our passion for our people and every year we invest in our front-line worker pay in line with the Living Wage increase each April. Our promise has always been clear: we will do everything in our power to improve pay for colleagues.

Benefits & USP’s:

  • £13.12 per Hour
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive leaders
  • 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS / PVG
  • We are based in one location, so no need to be a car driver
  • Guaranteed & Contracted Hours
  • Spend your whole shift with the person you support, making the biggest impact on their lives
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities . We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

About You

Who are we?

  • We are a supported Living Service with ages that range from 18 to 56
  • We all have different challenges in our lives that makes us unique from learning Disabilities, Mental health disorders, and anxiety disorders
  • Our staff are trained in a number of courses as well as a Mental health foundation course to meet our needs

What is important to us?

  • Some of the things we like to do is go out walking, we have a little walking group and go to different areas to walk around parks and walking routes. We like to go shopping in the surrounding areas.
  • We all have different interests, and they can vary, we are always open to new ideas of things we can do
  • We all have different level of support needs and like to go out with support as well as independently what’s important to us is that we always feel listened to and our independence is respected as well as encouraged
  • We would like people that join us to be patient, kind, and fun. We would not enjoy people that are in a rush and can be loud and speak over us.

Any other important information ?

  • We have 3 to 4 members of staff on duty during the day and 2 waking night staff
  • Our Shifts are 8am to 8pm day shifts and 8pm to 8am night shifts, so you must be flexible to work both days and nights .

Working for Us

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life ; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

- Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination

- A problem solver
- Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.


We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.


We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Posted 2026-03-27

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