Recovery Manager

Overview
We are seeking an experienced Resolutions & Recoveries Specialist to join a growing finance team within a fast-paced financial services environment. This role focuses on managing a portfolio of defaulted, over-term, and high-risk loans, with responsibility for delivering effective recovery strategies while minimising financial exposure.

This is a high-impact position suited to candidates with strong analytical skills, commercial awareness, and experience in recoveries, collections, or credit risk.

Key Responsibilities

Portfolio Management
• Manage a portfolio of defaulted, over-term, and high-risk loan cases
• Assess borrower financial positions, security, and overall recoverability
• Monitor case progress, ensuring timely resolution of accounts

Recovery Strategy & Analysis
• Evaluate and recommend appropriate exit strategies (e.g. refinance, asset sale, development completion)
• Conduct cost-benefit analysis on recovery options, including enforcement and settlement strategies
• Analyse potential shortfalls and recommend further recovery actions
• Prepare structured recovery strategy reports for senior stakeholders

Stakeholder & Case Coordination
• Liaise with solicitors, valuers, insolvency practitioners, and other third parties
• Monitor legal proceedings, asset disposals, and associated timelines
• Coordinate recovery processes to ensure efficient case progression

Reporting & Compliance
• Produce regular reporting, forecasts, and management information (MI)
• Maintain accurate and audit-ready case records
• Track and control recovery-related costs to maximise returns
• Ensure all activities align with internal policies and risk appetite

Skills & Experience Required
• Proven experience in recoveries, collections, credit control, or financial services
• Strong analytical and financial assessment skills
• Experience managing complex caseloads within a fast-paced environment
• Excellent organisational and time management abilities
• Strong communication and stakeholder management skills
• Proficiency in Microsoft Excel and data analysis

Desirable Experience
• Experience with delinquent accounts and recovery strategies
• Background in short-term or specialist lending
• Exposure to legal processes, insolvency, or enforcement
• Experience working to recovery targets and KPIs

Personal Attributes
• Proactive and solutions-focused approach
• Strong problem-solving and decision-making skills
• Ability to work under pressure and manage competing priorities
• High attention to detail and accuracy
• Team-oriented with a collaborative mindset

What’s on Offer
• Competitive salary with discretionary bonus
• Hybrid working model with flexible hours
• Generous holiday allowance with additional leave options
• Option to buy or sell annual leave
• Supportive and collaborative working environment
• Opportunities for career progression and development

Working Pattern
Hybrid working with flexibility to attend the office as required, alongside occasional travel for business needs