Discovery Internship - Grad Edition: Sales Outreach Project Design Intern (Harker Technologies Limited)

***Ringfenced to level 6 LJMU students only***

***Applications must be submitted using the application form linked below. Please upload it instead of a CV. Any other method will not be accepted***

Download application form

Harker is on a mission to solve homelessness with data. We are a team of recent University graduates and students based in Liverpool, UK. We are developing an AI-enabled platform that will allow homelessness charities to manage the information about the people they support more effectively, empowering data-driven decision making and allowing them to demonstrate their value to funders. Our product will save charities money and time, allowing them to spend more time helping some of the most vulnerable people in our society.

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We launched the Harker platform recently, and weʼre looking to start rolling it out into homelessness charities up and down the country. As a small team, we lack a dedicated sales person or someone with expertise in sales. Weʼre looking for a student who can assist us by transforming our sales outreach strategy, including who we reach out to and how we do so.

Duties and responsibilities
Responsibilities

• Working closely with senior staff to develop our sales outreach strategy.
• Producing a cold calling ‘cheat sheetʼ and script.
• Using data to figure out the most effective method of outreach and the best potential leads to contact.
• Validating the sales strategy proposed through cold calling.
• Sitting in on client meetings.
• Presenting their work and communicating ideas in team meetings.
• Improving the configuration of our sales CRM (a database on Notion).

Learning Outcomes

• Developed and validated a sales strategy.
• Experience selling a product that will improve the lives of vulnerable individuals.
• Successfully booked in at least one product demo with a charity.
• Improved confidence and communication skills.

Skills and experience
Personal Attributes

Weʼre looking for someone who has a good baseline understanding of sales and marketing in the context of a start-up business. They need to be confident and personable when communicating verbally over the phone and in meetings. Above all, they need to be resilient and steadfast in the face of rejection.

As a Disability Confident Leader, we are very keen to see applicants with lived experience of a disability and/or long-term health condition. We would also like to see applications from individuals with lived experience of homelessness.

Essential Skills

• An understanding of sales and marketing in a business.
• Confidence with speaking over the phone.
• Ability to follow a companyʼs tone of voice when writing and speaking.

Desirable Skills

• Experience with using data CRM systems.
• Experience with cold calling or selling products/services.
• Strong understanding of disability inclusion and its importance.
• Experience using knowledge management system (e.g. Notion).
• Ability to use data to identify trends and improve systems.

Location
L3 5LJ/Hybrid