Network Engineering Manager - Infrastructure

About the role

At Booker, keeping our business connected is critical to how we serve our customers. As Network Engineering Manager – Infrastructure, you’ll be responsible for the reliability, security and performance of our network and landline telephony across 200+ UK locations.

You’ll lead a mix of internal and third‑party engineers, translating strategy into practical plans and ensuring our network services are stable today and ready for tomorrow. This is a hands‑on leadership role with occasional out‑of‑hours support for business‑critical incidents.

Main Responsibilities

• Lead and sponsor network infrastructure projects, delivering on time and within budget.
• Oversee the day‑to‑day operation of Booker’s corporate network, ensuring stability, availability and security.
• Ensure network configuration, patching and upgrades align with our layered defence and security standards.
• Diagnose and resolve network issues across hardware, software and configuration.
• Work closely with third‑party suppliers to resolve incidents and deliver effective solutions.
• Support application and infrastructure stakeholders, helping them understand and resolve connectivity challenges.
• Maintain accurate documentation, including network topology, project updates and operational runbooks.
• Produce clear management information, reporting and KPIs to support informed decision‑making.
• Ensure change management, licensing, contracts and security requirements are consistently followed.
• Own disaster recovery and total loss testing, ensuring risks are understood and managed.
• Identify recurring issues and opportunities for improvement, supporting change testing and implementation.
• Enable new systems and services by providing reliable and scalable connectivity solutions.

You will need

We know great candidates don’t always tick every box. If this role excites you, we’d love to hear from you even if you don’t meet every requirement.

• Strong knowledge of enterprise networking, including firewalls, routers, switches and wireless access points (primarily Juniper and Cisco).
• Experience managing multi‑site network environments within a live production setting.
• Proven people leadership skills, with experience in project delivery, supplier management and budgets.
• A calm, structured approach to problem‑solving, especially during priority incidents.
• Understanding of service management, operational support and change control processes.
• The ability to juggle priorities, stay organised and measure outcomes effectively.
• Confident communication skills, able to work positively with technical and non‑technical stakeholders.
• A collaborative mindset and the ability to build trusted relationships across teams and suppliers.
• Flexibility, resilience and a proactive approach to change.
• A passion for secure, stable services and doing things the right way.
• A full UK driving licence.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package